Welcome to DOHA MILES, our loyalty program offered exclusively to Doha Bank Credit Cardholders.
You can view and redeem your DOHA MILES right away for FREE flights, hotels and exchange your DOHA MILES to Miles Exchange partners by simply logging on to your DBank Online account without the hassle of activating your DOHA MILES account.
To register for your DBank Online service please click here
Activate your profile on the DOHA MILES website. Activation is a very simple, three-step process:
Step 1: Visit www.dohamiles.com, click on 'Activate' and enter your Qatar National ID number, Mobile Number and Date of Birth. Successful validation of two of three information points will prompt a One Time Password (OTP) generation and will be sent to your registered mobile number and email address simultaneously.
Step 2: Input the One Time Password (OTP) received.
Step 3: Activate your account by setting up your login ID and password.
The above steps will also be applicable in case you forget your password or get locked out of your account on entering an incorrect password more than five times.
Earn DOHA MILES using your Doha Bank Credit Card on Retail Spend at Point of Sale (POS) machines and on e-commerce purchases, both locally and internationally. For Local and international retail spends including e-commerce transactions made under the category of Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments, Taxi, Charity, Petrol, Transport, Education, Quick Service Restaurant, as defined by Visa and Mastercard will be eligible for 20% earning of DOHA MILES or Lulu Points earning.
Please note that the spending segment is generic and is subject to change at the sole discretion of Visa / Mastercard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate MCC (Merchant Category Code) or if any merchant has a different MCC to the one categorized by Visa / Mastercard.
Please refer to the following spend requirements to earn 1 DOHA MILE:
|Eligible Spends (QR) to Earn 1 Base Mile on Merchant Categories||Eligible Spends (QR) to Earn 1 DOHA MILE on above Merchants|
|Credit Card Product||Local||Intl.||Local / Intl.|
|Visa Infinite Privilege / Visa Infinite||4||3||20|
|Mastercard Lulu Platinum||1 at Lulu Store / 5 Outside Lulu Store||5||25|
The following is an illustration of DOHA MILES earning on your eligible transactions carried out in European Economic Area (EEA) countries as defined by Visa and Mastercard when you use your Doha Bank credit card.
Please refer to the below QAR spend requirements to earn 1 DOHA MILE:
|Card Type||Existing Eligible Spends (QR) to Earn 1 DOHA MILE||New Eligible Spends (QR) to Earn 1 DOHA MILE|
|Visa Infinite Privilege / Visa Infinite||3||6|
Earn DOHA MILES with a minimum overall retail (POS and e-commerce) spend of QR 1,000. Kindly note, the DOHA MILES will only be awarded on your eligible spends.
Example: You are a Visa Signature cardholder, and your statement date is on the 5th of every month:
The above conditions do not apply to Visa Infinite credit card or Lulu Co Brand credit card
Earn DOHA MILES on your eligible spends in each statement cycle of up to QR 30,000 on your Visa Platinum and/or Dream Mastercard Credit Card and up to QR 50,000 on your Visa Signature Credit Card. DOHA MILES will be awarded to you on your eligible transactions in chronological order up to the above stated cap and will expire 24 months since the date they were earned. You can track DOHA MILES expiry by logging in to DOHA MILES website.
|Product Type||Maximum Eligible Spends During Statement Cycle (QR)||Expiry|
|Visa Platinum and/or Dream Mastercard Credit Card||DOHA MILES on eligible spends up to QR 30,000||24 Months|
|Visa Signature Credit Card||DOHA MILES on eligible spends up to QR 50,000||24 Months|
|Visa Infinite / Visa Infinite Privilege Credit Card||No limit on maximum eligible spends||24 Months|
For the purpose of clarity you may please refer to the below illustration:
Example: You are a Visa Signature cardholder and your statement date is on the 5th of every month;
The value of 1 (one) DOHA MILE is QR 0.035 when you redeem your DOHA MILES on Point-of-Sale machines (POS) on our merchant partners or at Lulu stores in Qatar.
You are redeeming 10,000 DOHA MILES at one of our merchants with Doha Bank POS machine or at Lulu POS at Lulu Stores in Qatar. Your DOHA MILES will be valued at QR 350.
The value of 1 (one) DOHA MILE when exchanged to Avios points will be 0.8 Avios.
You are transferring 10,000 DOHA MILES to Avios, you will receive 8,000 Avios
The value of DOHA MILES will be QR 0.02 per DOHA MILE when you redeem your DOHA MILES for cashback on DOHA MILES Program.
You are redeeming 10,000 DOHA MILES for cashback. Your DOHA MILES will be valued at QR 200.
All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded DOHA MILES. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa/MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded DOHA MILES.
The steps to redeem your DOHA MILES are as follows:
If you do not have enough DOHA MILES to complete your travel booking, you can pay the remaining balance with your Doha Bank credit card.
The steps to redeem your DOHA MILES for e-voucher are as follows:
If you do not have enough DOHA MILES to complete your travel booking, you can pay the remaining balance with your Doha Bank Credit Card.
Whether you want to transfer your DOHA MILES to Frequent Flyer Programs of the most popular airlines flying out of Qatar and around the world, or if you have been longing for that much wanted retail therapy; the DOHA MILES exchange program offers you the very best in Qatar. With transfer rates beginning at 1 DOHA MILE is equal to 1 Miles Exchange Partner Currency, and with a minimum of 2,000 DOHA MILES, you now have the flexibility of transferring your DOHA MILES for equivalent value to any of our Miles Exchange Program Partners.
So, if you want to fly faster or shop faster; DOHA MILES takes you miles ahead.
|Partner Name||Program Name||Value||Minimum DOHA MILES required for mile transfer|
|Qatar Airways Privilege Club||1 DOHA MILE = 0.8 Avios||2,000 DOHA MILES|
Landmark(Home Centre, Baby Shop, Splash etc,)
|Shukran||1 DOHA MILE = 1 Shukran Point||2,000 Doha Miles|
|Mozoon Points||2 DOHA MILES = 1 Mozoon Point||2,000 Doha Miles|
|Meera Rewards||1 DOHA MILE = 5 Meera Rewards||2,000 Doha Miles|
Earning - Lulu Points Lulu Co-Brand Loyalty Program
Please refer to the following table for the earnings on Lulu Points:
|Lulu Co-brand Card Type||Savings on Spends at Lulu Stores in Qatar|
|Lulu credit card issued based on salary transfer relationship||5%|
|Lulu credit card issued against lien / deposit relationship||2%|
If you are a Lulu credit card-member with a credit card issued against lien / deposit, you can continue to enjoy 5% savings in the form of Lulu points by transferring your salary to Doha Bank. The 5% savings in the form of Lulu points will be effective on your spends at Lulu Stores from the 6th of the second month since your first salary month. For example, your salary is first transferred to Doha Bank in month of August, then you will start enjoying the 5% savings in the form of points at Lulu stores while using your Lulu card at Lulu Hypermarkets starting 5th of October that same year.
Lulu Points Earning Outside Lulu Hypermarkets Qatar
Local and international retail spends including e-commerce transactions made using your Lulu credit card will save you 1% of your transaction value in the form of points, except for merchants under the following category: Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments, Taxi, Charity, Petrol, Transport, Education, Quick Service Restaurant, as defined by Mastercard will be eligible for 20% earning of your base Lulu Points earning under the Lulu Points Loyalty Program. This is applicable for both Lulu card issued on salary transfer relationship or Lulu card issued against lien / deposit relationship.
Please note that the spend segment is generic and is subject to change at the sole discretion of Mastercard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate Merchant Category Code (MCC) or if any merchant has a different MCC to the one categorized by Mastercard.
All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded Lulu Points. Cash Advances, Government related merchant categories (as defined under Visa / Mastercard rules), Remittances, Installment plans and Fee & Charges will not be awarded Lulu Points.
For the purpose of clarity you may please refer to the below illustration:
|Credit Card Product||% Savings in the form of Lulu Points on Eligible Spends on Other Merchant Categories||% Savings in the form of Lulu Points on Eligible Spends on the above mentioned merchant categories|
|Lulu Co-Brand Card outside Lulu Stores||1.00%||1.00%||0.20%||0.20%|
Expiry and Capping - Lulu Points
Unredeemed points will expire after 12 months from points earning date. You can track Lulu Points expiry by logging in to DOHA MILES website. For using your Lulu card at Lulu stores, the monthly points earnings are capped at 10,000 points per month, however, you can earn unlimited Lulu points while spending outside Lulu stores. Lulu points can only be redeemed at Lulu stores.
|Lulu Co-brand (spend at Lulu)||12 months||10,000 per month|
|Lulu Co-brand (spend outside Lulu)||12 months||No capping|